Natural Grocers

  • Training Specialist - Produce

    Location US-CO-Lakewood
    Job ID
    2018-9265
    Address
    12612 W Alameda Pkwy
    Category
    Home Office
  • Overview

    Job Summary

     

     

    This position is a part of the Training Center Team and supports the Training Center in the development, delivery, and evaluation of training to new (and newly promoted) Natural Grocers employees.   While the Produce Training Specialist will be provided with ongoing training to learn all aspects of Natural Grocers store operations, applicants are expected to possess a strong background in Produce Department management and operational practices.

    Responsibilities

    Key responsibilities include the following essential functions, but are not limited to:

     

    • Developing and delivering classroom and/or simulation-based instruction on the following topics:
      a. Produce ordering
    1. Produce receiving
    2. Produce price changes and COOL
    3. Produce rack cleaning and inventory
    4. Cashiering/Front End
      f. SAP Processes (ongoing training provided if needed)
      c. Department Management
    • Traveling to Denver/Metro area stores to train Produce Managers and/or Store Management in need of additional instruction in Produce operations and best practices.
    • Assisting in the development/repeated creation of new store training programs and materials
      a. Develop materials using a variety of formats, including classroom coursework, games, activities, manuals, etc.
    • Other projects or tasks as assigned

    Although this is a general outline of job responsibilities all employees are expected to be “hands on” and do whatever it takes to get the job done and make the company thrive.

    Key responsibilities include the following essential functions, but are not limited to:

     

    • Developing and delivering classroom and/or simulation-based instruction on the following topics:
      a. Produce ordering
    1. Produce receiving
    2. Produce price changes and COOL
    3. Produce rack cleaning and inventory
    4. Cashiering/Front End
      f. SAP Processes (ongoing training provided if needed)
      c. Department Management
    • Traveling to Denver/Metro area stores to train Produce Managers and/or Store Management in need of additional instruction in Produce operations and best practices.
    • Assisting in the development/repeated creation of new store training programs and materials
      a. Develop materials using a variety of formats, including classroom coursework, games, activities, manuals, etc.
    • Other projects or tasks as assigned

    Although this is a general outline of job responsibilities all employees are expected to be “hands on” and do whatever it takes to get the job done and make the company thrive.

    Qualifications

    Education, Skills & Experience:

     

    • Minimum 6 months of NGVC store experience as a Produce Assistant, Produce Manager required
    • Experience in developing training materials and/or providing structured in-person training strongly preferred
    • Must be comfortable regularly speaking before groups ranging up to 25 students
    • Must be able to deliver content in an enthusiastic, engaging, and easily understandable manner
    • Must be highly motivated, work independently, solve problems independently, manage multiple priorities and deadlines, and be willing to collaborate as a key member of the training team
    • Ability to work a flexible and changing schedule (though typical work schedule will be between 8am-5pm, M-F)
    • Proven customer service and interpersonal skills
    • Experience using SAP for NGVC store processes preferred
    • Resourceful problem solver
    • Intermediate proficiency working with Microsoft Office (Outlook, Word, Excel, PowerPoint) required

    This job description is not an employment contract.  It does not guarantee a job or that the above listed duties are the limit of responsibilities.  The job and job description are subject to change with and without notice.  Employees are required to accomplish any and all tasks assigned to him/her by their Manager and/or other Home Office managers that may not be listed in this job description.

     

    Physical Demands:                        Light

    Key for Physical Demands:                N = Never

                                                          O = Occasional; 1-33% of time

                                                          F = Frequent; 34-66% of time

    C = Constant; 67-100% of time

       Activity

    Frequency

    Activity

    Frequency

    Activity

    Frequency

     

    N

    O

    F

    C

     

    N

    O

    F

    C

     

    N

    O

    F

    C

        Lift/Carry:

     

     

     

     

    Push/Pull:

     

     

     

     

    Walk

     

     

    X

     

         10 lbs or less

     

     

    X

     

    15 lbs or less

     

    X

     

     

    Sit

     

    X

     

     

         11-20 lbs

     

    X

     

     

    16-30 lbs

     

    X

     

     

    Stand

     

     

    X

     

         21-50 lbs

     

    X

     

     

    31-50 lbs

    X

     

     

     

    Fine motor manipulations

     

     

     

    X

         51-100 lbs

    X

     

     

     

    51-100 lbs

    X

     

     

     

    Gripping

     

     

    X

     

         100+ lbs

    X

     

     

     

     

     

     

     

     

    Squat/kneel

     

    X

     

     

     

     

     

     

     

     

     

     

     

     

    Bend

     

     

    X

     

        Drive:

     

     

     

     

    Computer:

     

     

     

     

    Twist/turn

     

     

    X

     

         Manual

     

     

     

     

    Data entry

     

     

     

    X

    Crawl/Climb

    X

     

     

     

         Automatic

     

     

    X

     

    Use of mouse

     

     

     

    X

    Reach outward

     

     

     

    X

     

     

     

     

     

     

     

     

     

     

    Reach above chest

     

    X

     

     

                                                                           

     

     

    Environmental Demands:                       N = Never

    Key for Environmental Demands:                 O = Occasional; 1-33% of time

                                                                      F = Frequent; 34-75% of time

                                                                      C = Constant; 76-100% of time

     

       Demand

    Frequency

    Demand

    Frequency

    Demand

    Frequency

     

    N

    O

    F

    C

     

    N

    O

    F

    C

     

    N

    O

    F

    C

        outside work

     

    X

     

     

    sharp tools/equipment

     

    X

     

     

    chemicals

     

    X

     

     

        cold

     

    X

     

     

    noise

     

    X

     

     

    dust/fumes

     

    X

     

     

        heat

     

    X

     

     

    contact stress

     

    X

     

     

    vibration

     

    X

     

     

        wet/humid

     

    X

     

     

    heights

    X

     

     

     

    congested worksite

     

    X

     

     

                    

     

     

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