Natural Grocers

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Loss Prevention Administrative Assistant

Loss Prevention Administrative Assistant

Job ID 
2018-7817
Address 
12612 W Alameda Pkwy
Location 
US-CO-Lakewood
Category 
Home Office

More information about this job

Overview

The Loss Prevention Administrative Assistant is responsible for supporting Natural Grocers' initiatives and assists the Direct Supervisor in protecting the assets of the stores and the company through implementation of inventory and asset recovery programs including internal and external theft reduction programs.

Responsibilities

  • Understands and maintains strict compliance with the law and NGVC policies concerning loss prevention.
  • Assists in implementing and training store management on the proper detection and handling of shoplifters following established company security guidelines and legal statutes.
  • Assists in implementing and training store management on the proper detection and handling of employee theft following established company security guidelines and legal statutes.  Includes implementation of random checks of employee bags and packages exiting the store to ensure that all articles have been purchased
  • Participates in internal and external theft investigations.
  • Ensures security cameras are in place and functional. Reviews security tapes when needed.
  • Maintains security logs, reports and documents all security incidents as required
  • Reviewing video, keeping logs, and handling repairs regularly
  • Reviews shrink reports and gross margin analysis and proactively drives loss prevention programs for the store
  • Provides the Direct Supervisor with draft loss prevention policies, procedures and programs for review and approval
  • Investigates both customer and employee accidents and injuries
  • Maintains extreme confidentiality of all related information.
  • This position will have minimal travel when necessary

 

Although this is a general outline of job responsibilities all employees are expected to be “hands on” and do whatever it takes to get the job done and make the company thrive.

 

 

Qualifications

Education, Skills & Experience:

 

  • CFI (Certified Forensic Interviewer) Certification desired
  • 1-2 years previous retail loss/asset prevention experience
  • Basic knowledge of progressive loss prevention methods and shrink strategies
  • Must possess a friendly and professional demeanor
  • Must be detail oriented
  • Able to communicate effectively both orally and in writing for the purpose of public interaction and report writing
  • Ability to maintain strict confidentiality in all situations
  • Ability to operate photographic and video equipment
  • Able to work independently and make quick, sound decisions
  • Able to problem solve or troubleshoot situations
  • Ability to work a flexible schedule. Open availability including weekends is a must
  • Must pass a background check
  • Familiar with standard PCs and business software (Microsoft Word, Excel, Access, etc.)

 

This job description is not an employment contract. It does not guarantee a job or that the above listed duties are the limit of responsibilities. The job and job description are subject to change with and without notice. Employees are required to accomplish any and all tasks assigned to him/her by their Store Manager and/or other corporate managers that may not be listed in this job description.

 

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