The job in a nutshell:

This position supports the Operations Compliance team in monitoring and communicating compliance of company initiatives, procedures, and mandatory processes at all stores in the company. This position is hybrid on-site and requires a minimum of 2 days per week working from the SSC Lakewood office.

Applications are accepted by the date below, which may be updated if the hiring timeline is extended.

07/18/2025

Main Ingredients:

Compliance

1. Regularly audits a variety of store processes and tasks in order to support day-to-day store operations
2. Performs daily and weekly compliance checks, with tasks including, but not limited to:
   1. Communicates with store employees directly via email and phone
   2. Review of store survey data
   3. Creates compliance checks and audits in MS Forms.
3. Performs inventory research within organization SAP that includes regular audits of returns, stock on hand, and inventory
4. Addresses Operations Department emails related to organizational compliance and store questions
5. Manages and tracks ongoing store inspection information provided by Regional Managers
6. Updates all store binders with Standard Operating Procedure (SOP) changes
   1. Drafts and edits SOP materials as directed
7. Performs quarterly audits of internal/private store folders

Reporting

1. Regularly compiles data and performs reporting related to the Operations group priorities and compliance checks, including status and informational updates
2. Creation and analysis of reports related to Store Operations projects on an ad hoc basis
3. Consistently updates and maintains spreadsheets and other important information for store operations
4. Manages the company’s quarterly key audit reporting process
5. Supports Safety Department with compliance reporting and procedure

Operational Support

1. Supports Operations in other initiatives and roll outs as needed
2. Manages new store opening tasks within the company’s project management software
3. Partners with multiple Natural Grocers departments as requested to gather and communicate information related to store operations and compliance
4. Develop two-minute trainings with guidance from Operations leadership
5. Manages Instacart tasks and inquiries from stores
6. Ships materials to stores as requested
7. Provides on-site support to Denver-metro area store locations as needed
8. Provides operations projects compliance and communication to stores

Recipe for Success:

1. Retail/grocery store experience required
2. SAP knowledge is preferred
3. Professional written and verbal communication skills
4. Proficient in Microsoft tools, including Excel and Word
5. Ability to multitask in a fast-paced work environment and able to manage changing priorities
6. Effective problem-solving skills
7. Detail oriented with highly organized time management skills
8. Self-motivated and able to work autonomously
9. Proactively communicates issues to department leaders as they arise
10. Takes initiative and has a high sense of ownership over duties
11. Sense of urgency in the completion of tasks
12. Highly organized with great attention to detail
13. Ability to take direction and follow through
14. Flexible schedule and ability to work in a variety of work conditions
15. Knowledge of NGVC policies and procedures
16. Understanding of how stores operate

This job description is not an employment contract.  It does not guarantee a job or that the above listed duties are the limit of responsibilities.  The job and job description are subject to change with and without notice.  Employees are required to accomplish any and all tasks assigned to him/her by their manager and/or other Home Office managers that may not be listed in this job description.

Here’s an overview of the benefits we offer our good4u Crew to help ensure the health and wellbeing of you and your family, now and well into the future:

All Crew Members

• Birthday Bonus Pay 
• Vitamin Bucks (up to $2,080 earned as store credit annually) 
• Holiday Pay for 5 Holidays – Stores Closed
• Paid Time Off (sick days and vacation) that Increases with Tenure 
• Paid Nutrition Education 
• good4u Crew Member Discount  
• {N}power Program (customer appreciation and rewards program) 
• Regular, Scheduled Pay Increases  
• Advancement Opportunities and Career Development 
• Health and Wellness Program  
• Employee Assistance Program (EAP)   
• Employee Referral Program

Full-Time Crew Members (30+ hours/week)

• Medical, Dental and Vision Insurance 
• Paid Parental Leave  
• Paid Medical Leave (through company paid short-term disability insurance) 
• Company Paid Short-Term Disability Insurance  
• Company Paid Life Insurance 
• Voluntary Benefits Including Hospital Indemnity, Accident Insurance, Long-Term Disability Insurance, Term Life Insurance   
• Retirement Savings Plan (401k) with discretionary Company Match  
• Healthcare and Dependent Care Flexible Spending Account (FSA)  
• Health Savings Account (HSA) with Company Match 

Diversity Statement

At the heart of Natural Grocers' commitment to our community and crew is this belief: All people should be empowered to experience health and wellbeing! We cannot be true to this conviction without honoring diversity and cultivating inclusion throughout every aspect of our organization.

At Natural Grocers, we honor our differences, embrace diversity, and cultivate inclusion because both individual and societal health are rooted in these principles. Our Crew is diverse not only in gender, race, ethnicity, sexual orientation, religion, abilities, and age but also in cultural backgrounds, thoughts, and ideas. Celebrating our diversity refreshes, expands, and shapes our perspective, energizing our mission of equitable access to health and wellness for all. We welcome everyone who would like to join us in this mission, with gratitude for the unique life experience each person brings to the table. We’re committed to nurturing an ecosystem of diversity and inclusion in which our Crew can continue to thrive.

Physical Capabilities and Environmental Demands:

N = Never

O = Occasional; 1-33% of time

F = Frequent; 34-66% of time

C = Constant; 67-100% of time

Physical Requirements:

• Must have the ability to constantly lift or carry up to 10 lbs., frequently lift or carry 11-20 lbs., and occasionally lift or carry 21-50 lbs. Must also have the ability to occasionally lift or carry 51-100 lbs. with a team lift.
• Must have the ability to frequently push or pull up to 15 lbs. and occasionally push or pull 16-100 lbs.
• Must be able to occasionally use the computer for data entry and use of mouse.
• Must be able to constantly walk, stand, use fine motor manipulations, grip, bend, twist, turn, and reach outward for the duration of the work shift.
• Must be able to frequently to reach above chest.
• Must be able to occasionally sit, squat, kneel, and climb as needed.

Environmental Requirements:

• Must be able to frequently work with sharp tools and equipment, dust, fumes, and congested worksite.
• Must be able to occasionally work with noise, cold, heat, wet, humid, outside, heights, and contact stress.