Natural Grocers

Store Operations Support Coordinator

Location US-CO-Lakewood
Job ID
2024-28530
Address
12612 W Alameda Pkwy
Work Environment
Hybrid
Category
Home Office
Salary Range
USD $25.00/Hr. - USD $31.00/Hr.

Salary Range

USD $25.00/Hr. - USD $31.00/Hr.

Overview

The Job in a Nutshell:

 

The Store Operations Support Coordinator will assist the Manager of Operations Support throughout the duration of a large-scale company project. This position will work within the inventory management system, support month end tasks, and work to set stores up for success by resolving issues in a timely, professional, and caring manner. This is a hybrid remote position, though flexibility is required.

 

Applications are accepted by the date below, which may be updated if the hiring timeline is extended.

1/17/2025

Responsibilities

Main Ingredients:

 

1. SAP Support

  1. Provide back up to the Manager of Operations Support
  2. Work to resolve issues, questions, and process concerns for store Crew
  3. Complete month end tasks
    • Returns
    • Change orders
    • Transfers

2. Store Support - Provide timely resolutions and support for:

  1. Smart Safe and Armored Courier concerns
  2. Point of sale system back-end issues and questions
  3. Store tickets and emails

3. Collaborate with Purchasing and Nutrition Education departments on quarterly sales contest

4. Write process documents for inventory management system and properly catalog

5. Review and test process documents for accuracy

 

Although this is a general outline of job responsibilities all employees are expected to be “hands on” and do whatever it takes to get the job done and make the company thrive.

Qualifications

Recipe for Success:

 

  1. 3 years of Natural Grocers operations experience required
  2. Natural Grocers Operations Team and Natural Grocers Store Level Management experience required
  3. Familiarity with Natural Grocers policies and procedures a must
  4. SAP experience required
  5. Possess excellent, professional communication and writing skills and detail oriented  
  6. Proficient computer skills in Microsoft tools 
  7. Strong organizational skills with the ability to multi-task and work easily with multiple demands and competing priorities  
  8. Ability to remain calm under stress  
  9. Motivated self-starter working with minimal supervision, thinks outside the box  
  10. Process improvement experience 
  11. Experience creating process documents

 

This job description is not an employment contract.  It does not guarantee a job or that the above listed duties are the limit of responsibilities.  The job and job description are subject to change with and without notice.  Employees are required to accomplish any and all tasks assigned to them by their manager and/or other Store Support Center manager that might not be listed in this job description.

 

Here’s an overview of the benefits we offer our good4u Crew to help ensure the health and wellbeing of you and your family, now and well into the future:

  

All Crew Members

  • Birthday Bonus Pay 
  • Vitamin Bucks (up to $2,080 earned as store credit annually) 
  • Holiday Pay for 5 Holidays – Stores Closed
  • Paid Time Off (sick days and vacation) that Increases with Tenure 
  • Paid Nutrition Education 
  • good4u Crew Member Discount  
  • {N}power Program (customer appreciation and rewards program) 
  • Regular, Scheduled Pay Increases  
  • Advancement Opportunities and Career Development 
  • Health and Wellness Program  
  • Employee Assistance Program (EAP)   
  • Employee Referral Program

 

Full-Time Crew Members (30+ hours/week)

  • Medical, Dental and Vision Insurance 
  • Paid Parental Leave  
  • Paid Medical Leave (through company paid short-term disability insurance) 
  • Company Paid Short-Term Disability Insurance  
  • Company Paid Life Insurance 
  • Voluntary Benefits Including Hospital Indemnity, Accident Insurance, Long-Term Disability Insurance, Term Life Insurance   
  • Retirement Savings Plan (401k) with discretionary Company Match  
  • Healthcare and Dependent Care Flexible Spending Account (FSA)  
  • Health Savings Account (HSA) with Company Match 

Diversity Statement

At the heart of Natural Grocers' commitment to our community and crew is this belief: All people should be empowered to experience health and wellbeing! We cannot be true to this conviction without honoring diversity and cultivating inclusion throughout every aspect of our organization.

At Natural Grocers, we honor our differences, embrace diversity, and cultivate inclusion because both individual and societal health are rooted in these principles. Our Crew is diverse not only in gender, race, ethnicity, sexual orientation, religion, abilities, and age but also in cultural backgrounds, thoughts, and ideas. Celebrating our diversity refreshes, expands, and shapes our perspective, energizing our mission of equitable access to health and wellness for all. We welcome everyone who would like to join us in this mission, with gratitude for the unique life experience each person brings to the table. We’re committed to nurturing an ecosystem of diversity and inclusion in which our Crew can continue to thrive.

 

Physical Capabilities and Environmental Demands:

 

N = Never

O = Occasional; 1-33% of time

F = Frequent; 34-66% of time

C = Constant; 67-100% of time

 

Physical Requirements:

  • Must have the ability to constantly lift or carry up to 10 lbs., frequently lift or carry 11-20 lbs., and occasionally lift or carry 21-50 lbs. Must also have the ability to occasionally lift or carry 51-100 lbs. with a team lift.
  • Must have the ability to frequently push or pull up to 15 lbs. and occasionally push or pull 16-100 lbs.
  • Must be able to occasionally use the computer for data entry and use of mouse.
  • Must be able to constantly walk, stand, use fine motor manipulations, grip, bend, twist, turn, and reach outward for the duration of the work shift.
  • Must be able to frequently to reach above chest.
  • Must be able to occasionally sit, squat, kneel, and climb as needed.

 

Environmental Requirements:

  • Must be able to frequently work with sharp tools and equipment, dust, fumes, and congested worksite.
  • Must be able to occasionally work with noise, cold, heat, wet, humid, outside, heights, and contact stress.

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