Applications are accepted by the date below, which may be updated if the hiring timeline is extended.

5/01/2024

The Job in a Nutshell:

The New Store Trainer Vitamins is responsible for setting the Vitamin and Book Department for all new stores, relocations and remodels in accordance to scheduled timelines in preparation for store opening.  This position is also responsible for some additional or continued training for the Vitamin Department Manager, NHC and store staff on policies and procedures in these departments.  This position involves both setting and guiding new store crew members on set up procedures at new stores. This position includes helping with the cleaning, organizing and set up of other areas in the store during new store set up as directed by Team Lead.

When not setting up stores, this position involves working at existing stores where additional help is needed or could include working on projects at other locations as directed by Executive Vice President.

All training will be conducted in accordance with company policy and procedures, with a focus on World Class Customer Service.

Main Ingredients:

1. Assist Team Lead with creating shelf setting binders needed for new store set up, as directed by Team Lead
2. Print updated department schematics prior to each new store, relocation or remodel to take to store for set up
3. Cleans, sets up, stocks and tags Vitamin Department at new store, relocation or remodel set up to ensure completion before new store opening.
4. Guides store staff with set up, stocking and tagging
5. Utilizes the required checklists to communicate the progress to Team Lead during store set up
6. Communicates missing product, missing or broken displays and any other issues with Team Lead and Purchasing Department
7. Records and communicates any updates to sets at new store set up to Team Lead
8. Takes pictures of Vitamin Department and gives to Team Lead
9. Assists Team Lead in preparing for inventory
10. Orders vitamins for new store set up with guidance
11. Trains Vitamin staff on ordering policies and procedures
12. Trains Vitamin staff on cleaning and setting shelves with assistance from the Vitamin staff
13. Assists with cleaning, organizing and setting up other areas of store as directed by Team Lead
14. Works at existing stores where additional help is needed when not setting a new store, relocation or remodel. This may involve working in any department stocking, receiving, working backstock, cashiering or other tasks as needed
15. Models World Class Customer Service at all times; whenever at new store set ups, relocations and remodels or when working in existing stores

Although this is a general outline of job responsibilities all employees are expected to be “hands on” and do whatever it takes to get the job done and make the company thrive.

Recipe for Success:

1. Experince working in retail is preferred
2. Proficient in SAP and must keep up-to-date on all procedure and policy changes
3. Able to learn and become proficient on any new systems that may be put into place
4. Knows and adheres to all Employee Handbook policies
5. Proficient on registers and must keep up-to-date on all updates and policy/procedure changes
6. Ability to work effectively under pressure-staying calm in challenging situations and in all interactions with other crew members and customers, and always maintaining a professional work relationship
7. Ability to exhibit patience and understanding when working with others and able to adapt to various learning styles
8. Able to guide and direct multiple people on multiple tasks
9. Excellent organizational skills and attention to detail
10. Must be self-motivated and capable of working independently
11. Must be able to travel and be on the road for up to 20 days during new store set up/relocation/remodel
12. May also involve travel to assist with existing store issues at any time
13. Able to work at existing stores or other company locations when not setting up a new store, relocation or remodel
14. Must submit required weekly summary to the Executive Vice President and Team Lead when working at an existing store
15. Ability to maintain professionalism at all times

This job description is not an employment contract.  It does not guarantee a job or that the above listed duties are the limit of responsibilities.  The job and job description are subject to change with and without notice.  Employees are required to accomplish any and all tasks assigned to him/her by their Manager and/or other Store Support Center manager that might not be listed in this job description.

Here’s an overview of the benefits we offer our good4u Crew to help ensure the health and wellbeing of you and your family, now and well into the future:

All Crew Members

• Birthday Bonus Pay 
• Vitamin Bucks (up to $2,080 earned as store credit annually) 
• Holiday Pay for 5 Holidays – Stores Closed
• Paid Time Off (sick days and vacation) that Increases with Tenure 
• Paid Nutrition Education 
• good4u Crew Member Discount  
• {N}power Program (customer appreciation and rewards program) 
• Regular, Scheduled Pay Increases  
• Advancement Opportunities and Career Development 
• Health and Wellness Program  
• Employee Assistance Program (EAP)   
• Employee Referral Program

Full-Time Crew Members (30+ hours/week)

• Medical, Dental and Vision Insurance 
• Paid Parental Leave  
• Paid Medical Leave (through company paid short-term disability insurance) 
• Company Paid Short-Term Disability Insurance  
• Company Paid Life Insurance 
• Voluntary Benefits Including Hospital Indemnity, Accident Insurance, Long-Term Disability Insurance, Term Life Insurance   
• Retirement Savings Plan (401k) with discretionary Company Match  
• Healthcare and Dependent Care Flexible Spending Account (FSA)  
• Health Savings Account (HSA) with Company Match 

Diversity Statement

At the heart of Natural Grocers' commitment to our community and crew is this belief: All people should be empowered to experience health and wellbeing! We cannot be true to this conviction without honoring diversity and cultivating inclusion throughout every aspect of our organization.

At Natural Grocers, we honor our differences, embrace diversity, and cultivate inclusion because both individual and societal health are rooted in these principles. Our Crew is diverse not only in gender, race, ethnicity, sexual orientation, religion, abilities, and age but also in cultural backgrounds, thoughts, and ideas. Celebrating our diversity refreshes, expands, and shapes our perspective, energizing our mission of equitable access to health and wellness for all. We welcome everyone who would like to join us in this mission, with gratitude for the unique life experience each person brings to the table. We’re committed to nurturing an ecosystem of diversity and inclusion in which our Crew can continue to thrive.