Natural Grocers

  • Training Center Manager

    Location US-CO-Lakewood
    Job ID
    12612 W Alameda Pkwy
    Home Office
  • Overview

    Job Summary


    The Training Center Simulation Manager develops, produces, distributes and oversees/conducts the delivery of all training simulations conducted as part of the Training Center Curriculum. The Training Center Simulation Manager is also responsible, in partnership with the New Store Training Manager, for monitoring the Training Center Curriculum delivery to ensure that the training is effective and efficient and creating a learning experience for participants that fosters learning and is consistent with our 5 Founding Principles.


    Key Responsibilities include the following essential functions, but are not limited to:


    • Manage all operations related to the company Training Center, including simulated store environment, classroom areas, and live training occurring within Denver/Metro area stores
    • Design instruction on company processes, including store operations and utilization of SAP
    • Manages team of Training Specialists, who deliver instruction to newly promoted and newly hired Store and Department Managers
    • Audits instruction provided by Training Specialists to ensure their delivery is accurate to company processes and is presented in an engaging and accessible manner
    • Collaborate with Training Department and Operations Management to refine Training Center operations, ensuring they are in optimal alignment with company needs and goals
    • Develop and implement assessments to measure Trainee achievement and understanding
    • Monitor Trainee achievement through ongoing assessments, devising strategies to bridge learning gaps when they emerge
    • Manages Training Center instructional calendar, including organization of courses
    • Monitors scheduling and transportation for Trainees, diagnosing any perceived problems promptly and communicating those issues to the Training Manager
    • Delivers instruction to Trainees in simulated and live working environments
    • Regularly interacts with Training Specialists and Trainees to develop teamwork and enthusiasm for everyone at the Training Center


    Education, Skills and Experience

    • Minimum of 3 years demonstrated ability developing and delivering training in a formal training setting (both classroom and on-the-job formats) required.
    • Candidate must have substantial experience managing large teams in a learning environment.
    • Minimum of 3 years of experience developing and analyzing needs assessments, developing feedback and assessment tools and providing effective feedback to trainee after analyzing outcomes. 
    • Minimum of 3 years of demonstrated application of Adult Learning Theory and instructional development methodology required (ex. ADDIE) Intermediate to advanced level of proficiency in MS Word, Excel, PowerPoint, Publisher and Outlook required.
    • Intermediate to advanced level of proficiency in MS Word, Excel, PowerPoint, Publisher and Outlook required.
    • Ability to effectively articulate the transfer of knowledge to others in written and verbal form.
    • Able to work both independently and as part of a team, as required. Ability to problem solve- and work collaboratively with a strong solution driven mind-set.
    • Excellent verbal and written communication skills. Ability to work under tight deadlines and deliver effective results. Is highly organized with great attention to detail and follow through. Able to multi-task effectively and deal with changing priorities and deadlines.
    • Learning Management Systems (LMS) experience a plus.

    Although this is a general outline of job responsibilities all employees are expected to be "he above listed duties are the limit of responsibilities. The job and job description are subject to change with and without notice. Employees are required to accomplish any and all tasks assigned to him/her by their Manager and/or other Home Office managers that may not be listed in this job description.






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