Natural Grocers

  • Bulk Specialist

    Location US-CO-Durango
    Job ID
    2019-11833
    Address
    1123 Camino Del Rio
    Category
    Stores
  • Overview

    Job Summary

    The Bulk Specialist is responsible for the successful operation and profitability of the Bulk Department as well as providing support to the Grocery and Dairy/Frozen departments, with an emphasis on perishables, as required.  This position has limited Department Manager responsibilities.

    Responsibilities

    Key responsibilities include the following essential functions, but are not limited to:

     

    • Customers are greeted and serviced per company standards of World Class customer service.
    • All assistant department managers are expected to be professional at all times and provide appropriate leadership for the staff and the store.  Leader effectiveness requires treating people decently while at the same time successfully motivating them toward high performance in their work. 
    • Customer complaints are handled appropriately and per company policy.
    • The department is clean and well stocked.
    • Products customers want to buy are in-stock.  
    • Special orders are handled appropriately and per company policy.
    • Bulk products are ordered on the proper replenishment day using the SAP program.
    • Stock levels meet store sales .
    • Promptly and correctly shrinks out damaged and expired product using SAP.
    • Special orders are placed promptly.
    • Mark-downs are managed per company standards           
    • The Bulk Specialist is responsible for tagging, stocking, rotating, facing, Cleanliness, and Back stock.
    • Supports store opening and closing activities including Daily Sales Report (DSR) and cash handling and cashier closeout responsibilities.
    • Responds to cashier needs for manager over-rides.
    • Ensures that customers are waited on in a timely manner and per company standards of excellence in customer service.
    • Responds to calls and handles customer complaints and customer returns as needed.
    • Covers cashier lunch breaks.
    • Work schedule is based on store needs which will include evenings and weekends. 
    • This position is to never be left as the overall Manager on Duty for the store.  

     

    Although this is a general outline of job responsibilities all employees are expected to be “hands on” and do whatever it takes to get the job done and make the company thrive.

     

    Qualifications

    Education, Skills & Experience:

     

    • Previous retail experience in a grocery or retail environment; natural foods background a plus.
    • High school diploma or GED
    • Possesses a sense of urgency in the completion of tasks
    • Ability to pass applicable food safety training courses and/or certifications as required by state and/or county law and maintain compliance by keeping certifications up to date and registered with the appropriate agency if applicable. 
    • Possesses excellent customer service skills
    • Is highly organized with great attention to detail
    • Ability to stay focused with the task at hand
    • Ability to take direction and follow through
    • Proficient in MS word, excel and outlook.

     

    This job description is not an employment contract.  It does not guarantee a job or that the above listed duties are the limit of responsibilities.  The job and job description are subject to change with and without notice.  Employees are required to accomplish any and all tasks assigned to him/her by their Manager and/or other Home Office managers that my not be listed in this job description.

     

    Physical Capabilities:       Heavy

    Key for Physical Demands:                N = Never

                                                                    O = Occasional; 1-33% of time

                                                                    F = Frequent; 34-75% of time

                                                                    C = Constant; 76-100% of time

     

       Activity

    Frequency

    Activity

    Frequency

    Activity

    Frequency

     

    N

    O

    F

    C

     

    N

    O

    F

    C

     

    N

    O

    F

    C

    Lift/Carry:

     

     

     

     

    Push/Pull:

     

     

     

     

    Walk

     

     

     

    X

    10 lbs or less

     

     

     

    X

    15 lbs or less

     

     

    X

     

    Sit

     

    X

     

     

    11-20 lbs

     

     

    X

     

    16-30 lbs

     

    X

     

     

    Stand

     

     

     

    X

    21-50 lbs

     

    X

     

     

    31-50 lbs

     

    X

     

     

    Fine motor manipulations

     

     

     

    X

    51-100 lbs

     

    X

     

     

    51-100 lbs

     

    X

     

     

    Gripping

     

     

     

    X

    100+ lbs

    X

     

     

     

     

     

     

     

     

    Squat/kneel

     

    X

     

     

     

     

     

     

     

     

     

     

     

     

    Bend

     

     

     

    X

    Drive:

     

     

     

     

    Computer:

     

     

     

     

    Twist/turn

     

     

     

    X

    Manual

    X

     

     

     

    Data entry

     

    X

     

     

    Crawl

    X

     

     

     

    Automatic

    X

     

     

     

    Use of mouse

     

    X

     

     

    Climb

     

    X

     

     

     

     

     

     

     

     

     

     

     

     

    Reach above chest

     

     

    X

     

     

     

     

     

     

     

     

     

     

     

    Reach outward

     

     

     

    X

     

     

    Environmental Demands

    Key for Environmental Demands:             N = Never

                                                                                    O = Occasional; 1-33% of time

                                                                                    F = Frequent; 34-75% of time

                                                                                    C = Constant; 76-100% of time

     

       Demand

    Frequency

    Demand

    Frequency

    Demand

    Frequency

     

    N

    O

    F

    C

     

    N

    O

    F

    C

     

    N

    O

    F

    C

    noise

     

    X

     

     

    Sharp tools/equipment

     

     

    X

     

    Contact stress

     

    X

     

     

    cold

     

    X

     

     

    electrical hazards

    X

     

     

     

    Dust/fumes

     

     

    X

     

    heat

     

    X

     

     

    outside work

     

    X

     

     

    vibration

    X

     

     

     

    wet/humid

     

    X

     

     

    heights

     

    X

     

     

    congested worksite

     

     

    X

     

    Options

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